Guide to Campus Card — For International Students
1. Campus Card Introduction
The BLCU campus card is for personal identification and consumption of BLCU students and teaching staffs, which can be needed in the canteen, shower, shops, library, the transfer machines for charging your Internet, and in the public Internet bar.
The Campus Card Center, affiliated to the Network Information and Education Technology Center, is a department of BLCU in charge of campus cards. It is mainly responsible for the maintenance and management of campus cards, including data collection, card production, card issuance, reporting of card loss, cancelling reported losses, cancelling the campus card accounts, and delivering consulting services.
2. Obtaining Your Campus Card
International students will receive their campus card once they have enrolled at the college. The first campus card is free of charge. Those who are late for enrollment should take your own valid identification documents (including passport, student ID, letter of admission, etc.) to get your campus card from the User-service Department of the Network Information Center in one-stop service center which is located on the 1st floor of the Multiple-use Building.
3. Conditions of Use
Always bring your campus card. Keep it properly and use it correctly. Do not bend, punch, or fold the card and keep it away from high temperature or wet places. A campus card is for the exclusive use of the individual to whom it was issued– it is non-transferable. If a card is loaned or given to anyone else, the Campus Card Center has the right to terminate the usage of the card and the card authorized holder shall bear responsibility for all consequences.
Any lost or stolen campus card must be reported to the one-stop service center. Those who are found in the possession of any person other than the authorized holder will be punished by the university official, and may assume legal responsibility in serious circumstances.
4. Functions and Fee Scale of Campus Card
Your campus card allows you to use the following:
·Purchase food in the canteen and items in the shops.
·Shower, charged for 0.1 yuan/min.
·Borrow books from the library.
·Access the PC lab.
·Access the library.
5. Campus Card Recharging
You can recharge your campus card by WeChat Pay, Alipay, using bank account transfer machine and self-service cash recharging machine and manual cash recharging service.
a. WeChat Pay:First, log in the BLCU Work WeChat account.Second, tap “校园卡服务”（ Campus Card Services）and tap “业务办理” (Services) button. Then tap “微信充值” (Recharge by WeChat Pay) and then you can proceed to recharge your campus card.
b. Alipay: You can log in to the Alipay.com on PC-side or APP, enter the web page of “大学生活”(Campus Life), click the option of “一卡通”(One Card) and recharge.
c. Transfer Machine: Bind the campus card to a Beijing ICBC debit card and recharge it by transferring accounts.
d. Self-service Cash Recharging Machine: You can use the self-service machine in the 1st floor and 3rd floor of Qingyan building (清晏楼) to recharge your campus card.
e. Manual Cash Recharging Service: Recharge in the Qingyan Building or in the third canteen in the residential area.
After recharging the card through the WeChat Pay or Alipay, you need to draw the sum of money on the Consumer POS Machines or transfer machines on campus.
6. Campus Card Password
The campus card has two types of codes: consumption code and inquiry code.
The consumption code is needed for consumption, transferring accounts and logging into the Campus Card self-service website (http://ecard.blcu.edu.cn/selfsearch/). Notes: small expenses do not need the code. Your consumption code is needed when a single consumption or the daily consumption exceeds prior limitation. The prior limitation is specifically set in the case of loss of campus card.
The inquiry code is used when you report your campus card loss on the “self-service” on BLCU Work WeChat account.
Initially, the consumption code and inquiry password are the same.
7. Consumption Maximum Limits of Campus Card
Single consumption limit and daily consumption limit are set to avoid the great loss after losing the campus card. The specific standards are as follows:
Note: The Consumption limit of the campus card is set by the Department of Logistics Support. If single consumption or daily consumption exceed the limits, the consumption password is required; the consumption limit cannot be set to 0, otherwise the system will recognize it as no consumption limit.
8. Reporting Campus Card Loss, Canceling the Reported Loss, and Re-obtaining a New Campus Card
A. Reporting the loss of your campus card
If you lose your campus card, you can:
a. WeChat: Go to the BLCU Work WeChat account in your WeChat and tap “校园卡服务” (Campus Card Services). You will see a “卡挂失” (Reporting a Lost Campus Card) button in the “业务办理” (Operation) page;
b. Transfer Machine: Choose “自助挂失” (self-service) in the “校园卡服务” (campus card service) through transfer machine;
c. Self-reissuing Machine: Choose “自助挂失” (self-service) to report.
d. Website: Log in to the campus card self-service website;
e. Digital BLCU: Log in to Digital BLCU to report the loss.
f. Telephone: Call 82300062 to report the loss;
g. Manual work: Take your identity document and go to the one-stop service center to report the loss.
Note: Input the consumption password of your campus card when you report on the transfer machine, self-service website, self-reissuing machine or Digital BLCU. Input the inquiry password when report on BLCU Work WeChat account.
B. Cancelling the reported loss
If you find your lost card, please take your identity documents and the campus card to the one-stop service center to cancel the reported loss of the card.
C. Re-obtaining a new campus card
If you lose or damage your campus card and need a new one, you need to take your own identity documents to the one-stop service center and pay 20 Yuan for a new card. If the damage is not man-made and no clear abrasion can be found on the card surface, the card holder can receive a new card for free.
The remaining balance can be drawn through the transfer machine 48 hours after the reporting of card loss by the user. Steps: “领款服务” (Withdrawal Service) – “补卡冻结金额” (Frozen Amount transfer after Reissuing Campus Card) – “确定” (Confirm). The transfer can also be done in the one-stop service center.
9. The Validity Period and Extension of Campus Card
The period of validity of a campus card of international students is based on the duration of your study time at school.
The extension of a campus card of international students will be verified by the Students’ Affairs Office and carried out by Campus Card Center according to the list provided by the Students’ Affairs Office; students can also apply for extension by taking their student ID and campus card to the one-stop service center.
10. Campus Card Cancellation
After graduation, the campus card will not be collected. It will become an alumnus card with relevant rights but without consumption function. The remaining balance can be drawn in the recharging place in Qingyan Building. The campus card managing center will cancel the card records one year after the period of validity and the remaining balance will be treated as uncollectible and turned over to BLCU official.
11. Locations of Transfer Machines, Reissuing Machines and Cash Recharging Machines
The transfer machines can be found on the first floor of every dormitory building (except Building 6, 7 and 8), the 1st and 2nd floor in Qingyan Building, the third canteen in the residential area, one-stop service center and outside its south gate’s western side, the first floor of Teaching Building 1, 4 and 5, the first floor of Library, the first floor of north building of Main Building, the first floor of Run Run Shaw Teaching Building.
Campus card reissuing machine can be found outside one-stop service center’s south gate’s western side.
Cash recharging machine can be found on the first and third floors of Qingyan Building.
12. Campus Card Self-service Platform
Website page: http://ecard.blcu.edu.cn/selfsearch/. The username is campus card ID. The password is campus card’s consumption code. After login in, you can search for basic personal information, consumption details, recharging details and access details, etc.
13. Frequently Asked Questions
A. How to check the details of personal consumption details?
Log in to BLCU Work WeChat account, Digital BLCU , campus card self-service platform, or transfer machine to check the details of personal consumption.
B. How to change the consumption code and inquiry code?
Consumption code can be changed by: taking valid identity documents and campus card to the one-stop service center to change the code, or use self-reissuing machine, transfer machine to change the code.
Inquiry code can be changed by: taking effective identity documents and campus card to one-stop service center to change, or change the code via BLCU Work WeChat account.
C. What if the consumption or inquiry code was forgotten?
If you forget your consumption code, you can use self-reissuing machine to reset the code. Or, you can go to the one-stop service center with your valid identity documents and your campus card to reset the code.
If you forget your inquiry code, you can use transfer machine or login to campus card self-service website by clicking “忘记密码” (forget the code) to reset. Or, you can go to the one-stop service center with your valid identity documents and your campus card to reset the code.
D. How to change the consumption limit of my campus card?
The consumption limit includes a limit of single consumption and a limit of daily consumption. Both limits can be changed through the transfer machines on campus as follows:
a：Limit of single consumption: you can change it by choosing “change single consumption limit” in the “campus card service” on the transfer machine.
b: Limit of daily consumption: you can change it by choosing “change daily consumption limit” in the “campus card service” on the transfer machine.
Also, you can change the limits through the POS machines on campus as follow:
a: Limit of single consumption: put your campus card on the machine and press enter; enter your consumption code and press enter; choose “change single consumption limit” and press enter; enter the new limit and press enter.
b: Limit of daily consumption: put your campus card on the machine and press enter; enter your consumption code and press enter; choose “change daily consumption limit” and press enter; enter the new limit and press enter.
14. Contact Us
· User-service Department in the Network Information Center
· Business hours: 8：00—11：40AM 1：00—5：00PM, Monday to Friday
· Address: User-service Department in the Network Information Center, one-stop service center on the 1st floor of the Multiple-use Building
· Tel: 010-82300062
· Email Address: ecard@blcu.edu.cn
· QQ group: 123595213
· Please follow the BLCU Work WeChat account ,“北语信息化” WeChat official account and Campus Daily App by scanning the QR codes below:
校园卡使用指南—国际学生
一、校园卡简介
北京语言大学校园卡是学校师生在校的通用身份识别卡和消费卡，主要用于食堂用餐、浴室洗浴、超市消费、图书借阅、网费充值、机房上机等。
校园卡管理中心是我校校园卡管理与服务机构，隶属于网络信息与教育技术中心，主要负责校园一卡通系统的维护管理，校园卡（临时卡除外）的数据采集、制作、发放、挂失、解挂、补办、销户等卡务管理，以及培训咨询服务。
二、校园卡办理
每年新入学的国际学生的校园卡集中统一办理，来校报到时到所在学院领取，首张卡免费。晚报到的学生可持本人有效身份证件（护照、学生证、录取通知书等，下同）前往综合楼一层一站式服务大厅网络信息中心用户服务部领取。
三、校园卡使用
校园卡由持卡人随身携带，妥善保管，正确使用。请避免将卡弯曲、打孔、折叠及接触高温、潮湿，并保持卡面光洁。校园卡仅限本人使用，不得转借。如果转借，校园卡管理中心有权停止该校园卡的使用，所产生的后果由出借者本人承担。
凡是捡到他人丢失的校园卡时，请送交一站式服务大厅。如盗用他人校园卡，经查证后送交学校有关部门处理，情节严重者将追究其法律责任。
四、校园卡的功能权限及收费标准
五、校园卡充值
目前，校园卡充值方式包括微信支付充值、支付宝充值、银行卡圈存、校园卡现金充值机充值、人工现金充值。
（1）微信支付充值：可登录北京语言大学微信企业号，进入“校园卡服务”，点击“业务办理—微信充值”进行充值；
（2）支付宝充值：可登录支付宝（PC端和手机客户端），进入“大学生活”，点击“一卡通”进行充值；
（3）银行卡圈存：可持校园卡在圈存机上绑定银行卡（仅限北京工商银行借记卡），进行转账圈存充值；
（4）现金充值机充值：可到位于清晏楼一、三层的自助现金充值机进行充值；
（5）人工现金充值：可在清晏楼和家属区三食堂设立的充值点进行充值。
微信支付充值、支付宝充值成功后，需持校园卡到校内的消费POS机或圈存机上领取充值金额。
六、校园卡密码
校园卡设有两个密码：“消费密码”和“查询密码”。
消费密码是在消费、圈存转账和登录校园卡自助查询平台（http://ecard.blcu.edu.cn/selfsearch/，下同）时所使用的密码。注：小额消费不用密码。单笔或每日累计消费超过限额时需要输入消费密码。
查询密码是在北语微信企业号挂失校园卡时所用的密码。
消费和查询两套密码在初始时是相同的。
七、校园卡的消费限额
为了防止用户校园卡遗失后造成大的损失，校园卡设定了单笔消费限额和日消费限额，具体标准如下：
【注】校园卡的消费限额由后勤服务集团负责设定；当单笔消费限额和日消费限额超出规定的限额时，需输入消费密码；消费限额不能设置为零，否则系统将默认未做任何消费限制。
八、校园卡挂失、解挂及补办
1、挂失
如果不慎将校园卡丢失，可通过以下几种途径办理挂失：
（1）微信企业号挂失：登录北语微信企业号，进入“校园卡服务”，点击“业务办理—卡挂失”进行挂失；
（2）圈存机挂失：可在圈存机“校园卡服务”中的“自助挂失”，进行挂失；
（3）网站挂失：通过登录校园卡自助查询平台，进行挂失；
（4）自助补卡机挂失：可在自助补卡机“自助挂失”，进行挂失；
（5）登录数字北语挂失：可在数字北语中进行挂失；
（6）电话挂失：可致电82300062进行挂失；
（7）人工挂失：持有效身份证件前往一站式服务大厅进行挂失。
说明：使用圈存机、网站、自助补卡机、数字北语挂失时，“密码”为消费密码，使用北语微信企业号挂失时，“密码”为查询密码。
2、解挂
如果挂失后校园卡又找回，请持有效身份证件和校园卡到一站式服务大厅办理解挂业务。
3．补办
因丢失、损坏等原因补办新卡，须持本人有效证件，前往一站式服务大厅办理，并交纳工本费20元。如非人为原因且卡表面没有明显磨损的卡片损坏，可免费更换。
补办新卡后，原卡作废，原卡中的余额可在挂失48小时后由用户本人自行在圈存机上领款（操作步骤:领款服务—补卡冻结金额—确认）或前往一站式服务大厅办理冻结金额转入业务。
九、校园卡的有效期及延期
国际学生的校园卡有效期以实际学习时间为准。
国际学生的校园卡延期需由学生处审核并向校园卡管理中心统一提供人员名单，由校园卡管理中心批量延期；或由本人持延期注册的学生证和校园卡前往一站式服务大厅办理。
十、校园卡的中止注销
国际学生毕业离校时，其校园卡不回收，自动转为校友卡，卡消费功能失效，但享受校友卡相关权益。卡内余额可到清晏楼的充值窗口取出。校园卡管理中心将在卡有效期过后一年注销其校园卡，并将校园卡内金额作为呆账，上缴学校。
十一、校园卡圈存机、补卡机、现金充值机的位置分布
圈存机位置分布：各个学生宿舍楼一层（学6、7、8楼除外）、清晏楼一、二层、家属区三食堂、一站式服务大厅、一站式服务大厅南门外西侧、图书馆一层、逸夫楼一层、主楼北一层、教一楼一层、教四楼一层、教五楼一层。
补卡机：一站式服务大厅南门外西侧
现金充值机：清晏楼一、三层
十二、校园卡自助查询平台介绍
地址：http://ecard.blcu.edu.cn/selfsearch/，用户名是校园卡号，密码是校园卡的消费密码，登录后，可查询校园卡个人基本信息、消费明细、充值明细、门禁进出明细等。
十三、常见问题
1．如何查询自己的消费明细？
可通过登录北语微信企业号、数字北语、校园卡自助查询平台、圈存机进行查询自己的消费明细。
2．如何修改消费密码和查询密码？
消费密码的修改有以下方法：携带有效身份证件和校园卡到一站式服务大厅修改；或通过自助补卡机、圈存机自助修改。
查询密码的修改办法：携带有效身份证件和校园卡到一站式服务大厅修改；还可通过北语微信企业号修改。
3．消费或查询密码忘了怎么办？
忘记消费密码，可通过自助补卡机进行密码重置；也可携带有效身份证件和校园卡到一站式服务大厅办理重置；
忘记查询密码，可通过圈存机、校园卡自助查询平台登录页中“忘记密码”进行重置；还可登录数字北语进行重置；或携带有效身份证件和校园卡到一站式服务大厅办理重置。
4．如何修改校园卡消费限额？
校园卡消费限额分为餐限额和日限额，均可在校园内的圈存机和消费POS机上修改，
圈存机修改流程如下：
⑴修改餐限额：通过圈存机“校园卡服务”中的“修改次限额”自助修改。
⑵修改日限额：通过圈存机“校园卡服务”中的“修改日限额”自助修改。
消费POS机修改流程如下：
⑴修改餐限额：首先把校园卡放在POS机上，按下键盘确认键；输入6位消费密码，按确认；在出现的选择项中选择“2. 修改卡上餐限额”，按确认；输入新的餐限额，按确认即可更新校园卡的餐限额。
⑵修改日限额：首先把校园卡放在POS机上，按下键盘确认键；输入6位消费密码，按确认；在出现的选择项中选择“3. 修改卡上日限额”，按确认；输入新的日限额，按确认即可更新校园卡的日限额。
十四、联系方式
●网络信息中心用户服务部：
办公时间：周一至周五 上午8:00—11:40 下午13:00—17:00
办公地点：综合楼一层一站式服务大厅网络信息中心用户服务部
联系电话：010-82300062
邮箱：ecard@blcu.edu.cn
网络信息用户服务QQ群：123595213
●关注北语官方微信企业号、“北语信息化”微信公众平台、今日校园App，可以扫描以下二维码：
若英文译本与中文有异，以中文版本为准。
国际学生校园卡使用指南.doc
